If you are a new member: If you are surfing and suddenly notice your account is suspended, it is most likely due to a too high number of incorrect clicks on the surf icons. Contact support to resolve this. Once you get back to surf, please check so that the icon you click is the …
Tag: verification
Verification email
For existing accounts If you want to change your email address, go to Account Settings under the Account menu. You will have to verify the new email address, and the verification email is sent out to you instantly. If you haven’t changed your email address but it still says that your account is unverified when …
Can’t log in
If you can’t log in, it is always because of one of these 3 causes below. Each paragraph has instructions about how you can fix it to be able to log in again. 1. I am being directed back to the log in page If you get directed back to the login page instead of …
Change email address
To change your email address, go to “Account Settings” under the “Account” menu. Just enter your new email address and enter your password in the “Confirm Password” field, click “Update” and it is changed. You do not need to have access to your old email address to be able to change it to a new …